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Techwave Ecommerce
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Email and Helpdesk Services
24X7 Helpdesk Services

Our helpdesk officials and technical support team provides up-to-the-minute information on Email and fax correspondence, inside sales, direct mail processing, upgrading order processing, online chat / live Chat, shipment tracking, Order/account status, credit card processing, literature requests, back Office Accounting, data entry and technical support to your customers and undertake a wide range of system administration tasks as well.

 
Call Center Services
24X7 Call Center Services

Another form of outsourcing is Techwave's high capacity and scalable BPO operations or Call Center Services. BPO operators handle all domestic and international customers 24 hours a day, 7 days a week and 365  days a year. Our call center incorporates skill based routing so that all calls and queries get automatically distributed to the most qualified and trained representatives for efficient, high quality service.  Our service involves phone orders online, Online chat / live Chat and pre-sales questions. We provide you with general customer support, technical support, sales and billing support and credit card information.

Techwave.com provides quick, efficient and cost-effective outsourcing in the form of helpdesk and BPO services that have resulted in very high customer satisfaction for both our clients and their customers. Our efficient helpdesk team always look up to your requirements whether it is related to queries on ecommerce solutions available with techwave.com or technical support and management services for web hosting and other ecommerce websites. We answer client’s questions and thereby assist in building your e- business on a firm ground.

More on our Services:

  • Inbound Call Center Services
  • Outbound Call Center Services
  • Order Taking and Customer Service
  • Dealer Locate and Referral Service
  • Website Receptionist Service
  • Surveys and Customer Contact
  • Seminars and Event Registration
 
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ASP or PHP Shopping Cart
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Internet Merchant Accounts
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Ecommerce Solutions for Beginners
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Merchant Account for Easy Money Transactions
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Shopping Cart Abandonment in E -Businesses - A Common Scenario
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Ups, Usps, Fedex, Canadian Shipping at Neoorange.com Free Live Chat Online Integrated Payment Gateways
 
Quick Books Integration at Neoorange Integrate Your Existing Website with our Shopping Cart

 
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